Is there a late cancellation policy?
Yes, there is a late cancellation/missed appointment policy. We request that you notify the office at least 24-hours prior to your appointment if you need to cancel or reschedule an appointment. There is a late cancellation feed that may be charged for any appointments that are not cancelled 24-hours in advance. Fee amounts vary based on provider and service.
Can the office be contacted outside of normal business hours?
Delta Family Clinic has a 24-hour answering service that is reachable at all times if the office is closed or on lunch. Call the office phone number, (810-630-1152) and remain on the line after the message to reach the answering service.
Does the office do confirmation reminders?
Yes, confirmation reminders are sent 2 business days prior to appointments.